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Shipping & Returns

Delivery & postage:

We aim to despatch your purchase within 48 hours and proof of postage is obtained in all instances. Our current standard postal service is FREE 1st class Royal Mail in th UK and should take 2 days to arrive. Should you require your goods faster options for for 24 hour guaranteed are available at check out. Please select the from the drop down at check out. 

For details of postal rates for despatch outside of the UK please contact us for an estimate. 

We will normally respond within 24 hours. 

Returns Policy

We are confident that you will be delighted with your purchase. However, if for whatever reason you are not completely satisfied, we offer a 14 day return policy.(exclusions apply - see below).  Please write to us by email or post within 7 working days following receipt of goods, advising that you wish to return the goods and your reason. We will offer you a refund or exchange. 

Please note, we cannot accept returns for:-

 - Items made to order
 - Items which are engraved
-  Earrings

Please ensure that your goods are returned within 14 days with the original packaging and proof of purchase, they should be unworn/unused and in a resalable condition. For your own protection we advise you return items by special delivery and include proof of purchase, as we can only be responsible for items once we are in receipt.

We cannot refund return postage unless goods were despatched in error. 

You should receive your refund within 10 working days after receipt of your goods.
In most instances it should be quicker, however we will need to process your refund and allow for administration by Banks/Paypal/Credit Card companies. 

 

 

 

 

 

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