Shipping & Returns
Delivery & postage:
We aim to despatch your purchase within 48 hours and proof of postage is obtained in all instances. Our current standard postal service is FREE 1st class
Royal Mail in the UK and should take 2 days to arrive. Should you require your goods faster an option for 24 hour 'Special Delivery' is available at check out.
We also ship to the EU and the US and rates are available at checkout.
Please note that free shipping is restricted to the UK.
We are confident that you will be delighted with your purchase. However, if for whatever reason you are not completely satisfied, we offer a 14 day return policy.(exclusions apply - see below). Please write to us by email or post within 7 working days following receipt of goods, advising that you wish to return the goods and your reason. We will offer you a refund or exchange.
Please note, we cannot accept returns for:-
- Items made to order
- Items which are engraved
Please ensure that your goods are returned within 14 days with the original packaging and proof of purchase, they should be unworn/unused and in a resalable condition. For your own protection we advise that you obtain proof of postage/shipping and include proof of purchase, as we can only be responsible for items once we are in receipt.
We cannot refund return postage unless goods were despatched in error.
You should receive your refund within 10 working days after receipt of your goods.
Any refund will be actioned within 48 hours of receipt of returned goods - however please allow up to 10 days for Paypal or card issuing bank to process your refund.